Shipping policy

At Velixxo, we offer fast USA order fulfillment to ensure you receive your gifts quickly.

Order Processing Time
• Orders are processed within 1–2 business days.

Shipping Time
• Standard Delivery USA: 3–7 business days

Once shipped, customers will receive tracking details via email/SMS.

Order Not Received
If your item does not arrive within 14 days of shipment, please contact us and we will help resolve the issue immediately.

Wrong Address
Please ensure your address is correct — we cannot replace orders shipped to incorrectly entered addresses.